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Rajan Koo

Chief Customer Success Officer and DTEX Head of i3 Investigations & Engineering

As Chief Customer Success Officer, Raj is responsible for enterprise customer success, managing DTEX installations, services, and implementation at some of the top enterprises in the world. This includes critical tasks such as developing custom architecture for customers’ specific needs, or scaling DTEX across hundreds of thousands of users. Raj has a long history in technological innovation. As a Chartered Professional Engineer with over 15 years of engineering experience, Raj has been awarded patents for his work in R&D (including for DTEX’s unique psuedomization features) and has led technical reviews for multi-million dollar industrial automation projects.


As a leader, Raj drives focus to deliver projects from conception to implementation. He believes in fostering learning and knowledge sharing within his team, believes that lifetime learning is integral to innovation.

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